At Holman we take pride in our excellent product and the speed at which we are
able to deliver our services. We also hear you want to reduced paper use and processing time as well as a reduced
impact on the environment.
At THERAPIST INSURANCE.CA we have implemented Email communication as our
primary method of Communication and Electronic Policy paperless Issuance for all our policies. We are pleased
to introduce this convenient method to help you with a smart and easy way to manage your insurance and reduce
your environmental footprint.
Quite simply, you can:
» Receive policies in less time
» Minimize costs in processing documents
» Reduce turnaround time in processing documents
» Minimize paper use and physical storage
» Reduce document processing costs and postage costs
» Support the environment and green initiatives
By receiving documents digitally, you will save time and money. Our turnaround of
clients' policies in a fraction of the time it takes to courier or mail.
Why Electronic communication?
We wish to be clear, open and honest about our services we provide so that
there’s no room for miscommunication or misunderstanding. It is important that clients understand the
process so we can meet and manage their expectations and they understand ours! Our preferred method of contact is by email as it is not always possible to
speak to someone immediately. Reduced phone calls also means when you do to need to speak to someone, we are
more likely availalbe to take that important call.
For New customers here is how it
Step 1 > Download the
Step 2 > complete application including all
attachments and checklist.
If certificates are too large to photocopy a cell phone picture is sufficient).
If you have spoken to a Holman employee, please send it to their attention. It is important that you do not
change the application or add therapies that are not approved as we will NOT provide coverage for unapproved
therapies. If the therapy is not on our application, you will need pre-approval prior to
Step 3 > make payment online or send cheque
with application in the mail.
Online payments often take 48 before we receive confirmation funds have been
received by Holman.
Step 4 > send application and attachments to
Holman in 1 email
The application and attachments should be in a multipage pdf format along with
any other pictures of documents from your cell phone. (Attachments should not exceed 2MB) OR you may fax
to (905) 886-5622) . It is not necessary to send the original documents in the mail. If you have spoken to a
Holman Broker, please make sure you sent it to their attention. If you must send you application in the mail,
please do not put any staples in it.
Step 5 > application is received and reviewed
usually reviewed within 48 hours excluding weekends, holidays and
after core business hours Toronto time.
Step 6 > if application is complete with no
missing information, policy is bound and issued as per the effective
if it is not complete or unclear, the client
will be contacted for missing or additional information.
Step 7 > Policy documents are Emailed to the
usually within 3 business days but
could take up to 5 business days during busy
NOTE: It is not necessary for clients to call us every step of process. We will
expediate your application in the order it is received.